Effective Date: August 2025
Axoderm – Mobile Wound Care Services
At Axoderm, we are committed to protecting the privacy and personal information of our patients, visitors, partners, and healthcare providers. This Privacy Policy explains how we collect, use, protect, and share your information through our services and website.
We may collect the following types of information:
Personal Information
This includes your name, email address, phone number, mailing address, insurance information, and medical details necessary for providing wound care services.
Health Information
We collect and store health-related information in compliance with HIPAA and applicable state laws. This may include your treatment plans, wound photos (if provided), clinical notes, and care progress.
Website Usage Information
When you visit our website, we may collect data such as your IP address, browser type, pages visited, and device information to help improve our website performance and user experience.
Your information is used for the following purposes:
To provide and coordinate wound care services
To communicate with you regarding your care or appointments
To work with referring providers and insurance companies
To send updates or respond to inquiries
To improve our services, website, and communication processes
We do not sell or rent your personal or health information.
We may share your information with:
Licensed clinicians and wound care team members involved in your care
Insurance providers, Medicare, Medi-Cal, or other third-party payers
Referral partners and care facilities as needed
Authorized legal or regulatory agencies if required by law
Axoderm follows industry best practices to protect your information. We use secure storage, encryption, and limited access to ensure that all personal and medical information remains confidential.
As a patient, you have the right to:
Access and request a copy of your personal and medical information
Request corrections to your records
Limit how your information is shared (within legal limits)
File a complaint if you believe your privacy has been violated
To exercise any of these rights, please contact us directly at zach@axoderm.com or 310-722-5164.
Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You can adjust your browser settings to disable cookies at any time.
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Updated versions will be posted on this page with the effective date.
If you have any questions or concerns about our privacy practices, please contact:
Axoderm – Mobile Wound Care Services
📧 Email: zach@axoderm.com
📞 Phone: 310-722-5164
📍 Service Area: California and Nevada
