FAQS
Home > Faqs
Common Questions
What You Need to Know
What types of wounds do you treat?
We treat a wide range of wounds including pressure ulcers diabetic wounds surgical wounds infections and slow healing injuries.
Do you accept insurance?
Yes we are contracted with Medicare MediCal and most major private insurance companies Please contact us to confirm your coverage.
Where are your services available?
We currently serve patients across California and Nevada including homes skilled nursing facilities and assisted living settings.
Who provides the wound care?
Our care is provided by licensed and experienced medical professionals trained in advanced wound care practices.
How do I schedule a visit?
You can contact us directly by phone or email Our team will guide you through the referral or scheduling process.
Is your care as effective as in clinic treatment?
Yes our mobile care offers the same level of clinical quality while adding the comfort and convenience of being treated at home.
Additional Questions
More Questions You Might Have
Do I need a referral to receive wound care services?
In many cases a referral is helpful but not always required Contact us and we will guide you through the process based on your insurance and location.
How soon can I receive treatment after contacting you?
In most cases we can schedule a visit within a few days depending on your needs and location Our team works quickly to begin your care.
Are your services available on weekends or holidays?
Availability may vary but we do offer flexible scheduling and urgent support when needed Please contact us to discuss specific timing.
What should I expect during the first visit?
Our clinician will assess your wound review your medical history and create a personalized care plan They will also answer any questions you may have.
Do you provide care for patients in assisted living or skilled nursing facilities
Yes we specialize in providing care in skilled nursing assisted living and home environments across California and Nevada.
How long will the treatment process take?
Healing time varies depending on the wound type and health condition Our team will monitor progress and adjust your plan to ensure the best possible results.